Tips For Troubleshooting Shadow Copy Service Errors

Recently, some of our users reported that they encountered an error with the Shadow Copy Service.

This clearly shows the problemswhen event ID 8019, 20, 8193, or 12302 is logged in the Application log. You receive error 0x8004230F or 0x80004002.


On a Microsoft Windows Server 2003-based computer that is running the Volume Shadow Copy Service (VSS), you notice one of the following symptoms:

  • If you need to perform an online backup using the NTBackup tool, the following times are recorded in the application log:

    Event Type: Error
    Event Source: NTBackup
    Event ID: 8019
    Description: Operation completed: Warnings or errors encountered. See the backup for more details.


    Viewing the Stop Gap log file now displays the following information:

    Failed to create full snapshot: 0xffffffff

  • If you access volume condos and then access shadow copies, you get one with the following error messages:

    Error 0x8004230F: The shadow copy provider encountered a run-time error while trying toDo not approximate the specified operation.

    Error 0x80004002: This GUI is not supported

  • One of the following events will be logged in the application log:

    Event Type: Error
    Event Source: VSS
    Event ID: 20
    Description: Volume Shadow Copy Service Error: A component required by the Volume Shadow Copy Service is not registered. This could have happened when setting up an error during Windows setup or when creating the shadow copy provider. Error returned by CoCreateInstance in state named CLSID faf53cc4-bd73-4e36-83f1-2b23f46e513e and VSSEvent: [0x80040154].

    Event Type: Error
    Event Source: VSS
    Event ID: 20
    Description: Volume Copy Service Error: A critical component is required and the Volume Copy Service has not yet been registered. This can happen if an error occurred while creating Windows or installing the shadow copy provider. Error returned by CoCreateInstance on class with CLSID faf53cc4-bd73-4e36-83f1-2b23f46e513e and name VSSEvent: [0x80004002].

    Event Type: Error
    SourceEvent tick: VSS
    Event ID: 8193
    Description. The Volume Shadow Copy Service encountered an unexpected error: CoCreateInstance loop procedure failed. hour is 0x80040154.

    Event Type: Error
    Event Source: VSS
    Event None
    Event League: ID: 8193
    Description: Volume Shadow Copy Service Error: An unexpected error occurred while calling the CoCreateInstance routine. time = 0x80004002.

    Event Type: Error
    Event Source: VSS
    Event ID: 12302
    Description: Volume Shadow Copy Service failed. Apparently, there was an internal inconsistency when trying to contact the authors of the shadow copy service. Finally, verify that the Event Service and the copy of the Volume Shadow Copy Service are properly managed.

  • Reason


    1. Click Start, click Run, type followed by cmd, then click OK.

    2. How do I fix error 0x800423f4?

      To fix my mistake, temporarily disable the backup deployment service (volume checkpoint) and run the guest backup experiment. If that succeeds, enable the service again and the next guest backup should still succeed.

      At the command prompt, enter commands to apply them. Press Enter after each command.

    3. cd /d %windir%system32
    4. Stop network
    5. Ole32 swprv network stop
    6. regsvr32.dll
    7. regsvr32 oleaut32.dll
    8. regsvr32 vss_ps.dll
    9. vssvc /register
    10. regsvr32 /i swprv.dll
    11. regsvr32 /i eventcls.dll
    12. regsvr32 es.dll
    13. regsvr32 stdprov.dll
    14. regsvr32 vssui.dll
    15. regsvr32 msxml.dll
    16. regsvr32 msxml3.dll
    17. regsvr32 msxml4.dll
    18. Note

      The last command may never succeed.

    19. Perform a backup operation to resolve this issue.

    Read More

    Steps To Reproduce This Issue

    1. Why is Volume Shadow Copy Service stopped?

      The Virtual Disk Service is now stuck in a Stopped state, you may need to stop and immediately restart a specific process. and also take over the affected service, such as some Hyper-V VSS writers. The most notable thing to do is to check the Event Viewer for more information on logged errors.

      Type each of the following commands in the suggested order. Press ENTER after the write command.

      regsvr32 /u swprv.dll
    2. Try your own backup operation.

  • 2 minutes of playback
  • When you and your family view the backup log file, the following information is displayed:

    error shadow copy-service

    This article is not intended for use with Windows Vista using Windows Server 2008 or later operating systems. Beginning with Windows Vista and Windows Server 2008, the Windows is manifest based. Attempting to manually register required components, such as the operating systems previously described in this "Resolution" section and mentioned in this note, may produce unexpected results that may require you to reinstall Windows.

    The Volume Shadow Copy Service (VSS) is a Microsoft Windows service built into the operating system. You can use it to create backup sets of your computer's files, possibly volumes.

    If you encounter VSS errors, they may be difficult to fix. The verdict usually instructs you to contact Microsoft support or support staff for other applications that depend on this service. Common problems with VSS are described online. Get the help you need to identify problems and resolve them easily.

    If you're using Windows 7, 8, or 10 and you're experiencing a Volume Shadow Copy Service error, the first thing you should check is that VSS and SPP are enabled. Once you've made sure, and I'd say services are enabled, Check that the file system as a whole is set to NTFS. If the VSS error persists, back up or restore your operating system, the following set should help you fix it.

    Part 1: What Is Volume Copy Service?

    How do I fix Volume Shadow Copy Service error?

    Disable everything except the model backup application.Restart the Volume Shadow Copy Service from the Services Console.Restart the server if you can.Disable and re-enable Volume Shadow Copy.Check the Microsoft support site for available fixes for VSS.

    The Shadow Copy Service is a Microsoft Windows service that allows you to create backups or snapshots of files or many files on your system. It allows you to perform similar manual and automatic backups. It may be known by various names, including:

  • Volume Shadow Copy Snapshot Service
  • Bulk Service
  • error shadow copy-service

    For this to work, the file configuration must be set to NTFS on this service. This system can be used with any previous Windows component to create copies on various types of volumes, including:

    Blad Uslugi Kopiowania W Tle
    오류 섀도 복사 서비스
    Servico De Copia De Sombra De Erro
    Error Shadow Copy Tjanst
    Fout Schaduw Kopieerservice
    Sluzhba Tenevogo Kopirovaniya Oshibok
    Servizio Di Copia Shadow Dell Errore
    Servicio De Instantaneas De Error
    Service De Cliche Instantane D Erreur
    Fehler Schattenkopie Dienst